Returns & Exchanges
We want you to love your glow, but if you are not completely satisfied with your purchase, we offer easy returns on most products within 30 days of delivery. Please ensure items are in their original packaging and gently used or unopened to qualify for a full refund.
Start Your Request
Visit our online returns portal and enter your order number and zip code to initiate the return process.
Pack Your Items
Securely package the products you wish to return, preferably in the original Truly Beauty shipping box to ensure safe transit.
Print & Attach Label
Download and print your prepaid shipping label from the portal and affix it clearly to the outside of your package.
Ship & Refund
Drop your package off at any authorized carrier location; once received at our warehouse, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing